SHIPPING

All orders are carefully hand packaged by me, using preloved and plastic free packaging. We aim to dispatch your order within 1 - 2 working days, however as I am pregnant and an one woman operation its possible on the odd occasion this might take longer.

** We do not send to PO Box addresses ** 

We offer shipping to New Zealand only through our website & pickup

Shipping Fees

  • Non Rural Shipping - $7.00
  • Rural Shipping - $12.00
  • Pickup Auckland only - Free
  • NEW Oversize Orders - $12.00

Oversize Orders - If an order weighs over 5kg oversize shipping rate will automatically be charged. This is mainly be for the large orders of Glass Bottles and the Fido Glass jars. 

If you are in Australia and can’t find these goodies locally, please contact us for a custom delivery option. 

Pick up delivery Address :

29 Karaka Street, Eden Terrace, 1010, Auckland 

RETURNS

If you are not happy with your purchase, please contact us. We want our customers to be completely satisfied and offer a 14 day returns policy, provided they meet the following conditions. 

  • Goods must NOT be opened, used or damaged
  • Items are still in a re-saleable condition with the original packaging undamaged
  • Are NOT exempted items such as food or sanitary goods

Please note the shipping costs will not be refunded unless items are deemed faulty.

If items are faulty or are different from what you ordered, please contact us within 7 days to organise a replacement. We will reimburse the postage costs of the items being returned to us.

Any items returned more than 14 days after delivery, not in original condition, are damaged or missing parts for reasons not due to our error will not be refunded or exchanged.

Please do not send your purchase back to the manufacturer.

If you are unsure, please contact us.